Ask after every visit
WhatsApp, SMS, email, or a printed QR card. Neutral copy. The same message to every customer.
Product
Reviews, requests, and locations — in one place.
ReviewDesk is the daily tool for a local business — one shop or up to ten. Not a marketing suite. Not a way to filter 5-star reviews.
Average ratings
4.8
/ 5
Neg. 5%Neu. 2%Pos. 93%
Review responses
Priya S.
Indiranagar · 2 hours ago
Came back for the third time. The staff remembered our order and the place was clean. Will send friends.
Respond to review
RespondThe challenge
The listing is being written by whoever is loudest.
Happy customers walk out meaning to review later. They rarely do. A frustrated few write first, and Maps starts to look like that is the whole story.
Teams copy replies between tabs, or they ignore the 2-star until it is a week old. Meanwhile the quiet location stops showing up in the local pack.
ReviewDesk is built so the ask is routine, the reply is fast, and the owner can see which place needs them — without gaming Google.
The solution
Volume from everyone. Trust you can stand behind.
Draft, then post
AI can write a first pass. You approve it. Nothing publishes without a person.
One feed, every location
Stop logging into each Google account. Filter by stars, location, or unreplied.
We ask every customer the same way. ReviewDesk will not hide the Google link from people who scored you privately. That kind of gating gets listings suspended.
Inbox
Reply where the review already is.
Stars, text, location, and a reply field on the same card. Assign it, escalate it, or post. Keep replies professional — never invent praise, never ask someone to change a rating in public.
Review responses
Priya S.
Indiranagar · 2 hours ago
Came back for the third time. The staff remembered our order and the place was clean. Will send friends.
Respond to review
RespondReview requests
Review request
If you have a moment, please share your experience on Google.
WhatsAppSMSEmailQR card
Sent to every recent visit — the same ask, every time.
QR, WhatsApp, SMS, email — same words.
“If you have a moment, please share your experience on Google.” No “give us 5 stars.” No gift for a review. Take-home cards, not a kiosk that pressures people at the counter.
Locations
One shop or ten. One glance.
Each Google profile is a first-class location. Compare score, volume, and reply time. The place that is slipping is labeled Risk — not buried in a spreadsheet.
Locations
- Strong
Harbor Cafe — Indiranagar
4.9 average
- Watch
North Street Shop — Koramangala
4.6 average
- Risk
Oak Gym — Whitefield
3.9 average
Insights
Average ratings
4.8
/ 5
Neg. 5%Neu. 2%Pos. 93%
86
Location health
Strong
Replied to 14 of 15 this week
A score, a bar, a word.
Average rating, sentiment split, and a circular health mark. Later: themes like wait time and service. We will not invent a “revenue recovered” number.
The impact
Build trust. Be found. Get booked.
Ask every customer. Reply before a 1-star sits. See which location is slipping — before Maps starts sending people next door.